We want to ensure that your shopping time is as relaxing and hassle-free as possible. Please take the time to carefully go through our Return Policy to determine whether or not your purchase qualifies for a refund.
Please get in touch with us within the first 48 hours after delivery with your order number and a detailed description of the item sent to you if you believe you have received a faulty or damaged product. The customer service staff take all questions very seriously, enabling us to enhance the overall quality of our products and services. Suppose the product that you got was damaged in any way. In that case, we will reship it to you free of charge, provided that you have supplied us with all the information necessary for the reshipment. Once your purchase has been finalized, we cannot cancel or refund it under any circumstances.
If the product you got does not match the one you ordered, you are qualified to get a refund for your purchase.
In the very unlikely event that one of your orders is delayed in reaching you or is misplaced while being sent, we will re-ship the item to you with priority shipping as soon as possible. Will a customer service representative reach out to you shortly and provide you with timely information regarding the status of your order?
Cancellation and Money Back Guarantee
If you change your mind about placing an order, you may do so before it is confirmed by emailing the address below. After being reviewed and accepted by our staff, your purchase cannot be canceled under any circumstances. It is impossible to cancel the order once it has been packed and sent out.
Our customer care staff may be contacted Monday through Saturday between 9 a.m. and 6 p.m. Eastern Standard Time via email or phone.
Our generic versions of these brand-name drugs have functionally identical generic equivalents. We provide a 100% satisfaction guarantee that the chemical composition and the therapeutic impact are the same.
We request that you contact us if you do not find the effects our drugs create to be what you expected. This way, we may address the issue. We will provide you with the address to which you should send the product. As soon as our returns department has it, we will initiate the refund process.
Before contacting us, please double-check that you are using the correct dose of the items and have followed the use instructions. Remember that the effects might be mitigated by consuming fatty foods or alcohol before taking the tablet.
Suppose the goods are not delivered by the specified deadline (the delivery time is between 10 and 21 days, and there is a possibility of an additional delay of 10 days for customs checking). In that case, you may contact our customer care staff (Contact us) to request a refund. Your money will be refunded in whole to the credit card you used. The process of issuing a refund typically takes five to seven business days; when this time has passed, the credit will be displayed on your credit card account.
We do not accept returns because of the unique characteristics of the items we sell. Because no one can ensure that the storage conditions will be fulfilled at the same time the order is transported, we cannot accept them even if the box has not been opened.
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