How to Ship Things

Thanks for shopping at and coming to see us. Our Shipping Policy is made up of the following terms and conditions.

After an order is placed, it is completed within 24 hours. Orders made on Saturday, Sunday, or holidays will be sent out the following business day. As soon as our Shipping Department ships the product, our customer service team will email you. We promise the items will be sent to you within the time limit. If you don’t get the package by the due date, which is rare, please call us immediately. If we make a mistake, we will send the items again (see our Refund Policy for more information).

All packages are sent in plain brown boxes that say nothing about e-Surgery or Pharmacy. Through our tracked service, you can always see where your medicine is. Special Delivery items are the only ones that need a signature.

How to Ship Things

Within 24 to 48 hours, all payments are completed. Your order is sent out as soon as it is received. How long it takes to ship may depend on which distribution center the order is leaving

Deliveries from the US Distribution Center

(for users in the US only) usually arrive within 5 to 7 days but may take longer, depending on the product and prices. We only send out 100 pills at a time from the US Distribution Center.

India Distribution Center

It will be sent out in three to four weeks.

Singapore Distribution Center

It will be sent out in three to four weeks.

It's not possible to ship or fulfill orders on holidays or the weekends.

There may be a delay in shipments of a few days if we have many orders. Please allow extra days for delivery to get there. If there is a significant delay in shipping your order, we will inform you by phone or email.

Shipping Rules for Customers outside the US

Deliveries to countries besides the US can take up to four weeks or even longer if the customs office in the other region causes a delay.

We offer faster delivery choices. It takes 7 to 8 working days to deliver to places like the UK, France, Germany, Italy, Canada, Israel, and the Netherlands. We can get the goods shipped straight from Germany to places like France, Germany, and the Netherlands. Please keep in mind that the prices on our website are only reasonable for people in the US. Prices will be different for customers outside the US. We know that time is of the essence for all our customers who need Ed Medication. Because of this, we ask for your understanding and patience during these times, even though we promise that all orders will be delivered.

Shipping costs and estimated arrival times

At checkout, the shipping costs for your order will be determined and shown to you. At the moment, all orders under $150 cost an extra $30.

Order tracking and proof of shipment

Because of the risk of fraud that comes with internet shopping, we won’t ship your order until you confirm it. We’ll contact you by mail or phone to confirm your order.

Once your order has been sent, you will get a Shipment Confirmation email with your tracking number(s). Within 24 hours, the tracking number will work.

Taxes, customs, and fees

Any customs fees or taxes added to your order are the responsibility of Hisblue. We ensure that your order doesn’t have any extra fees added to it and that it gets to you on time. 

We are entirely responsible for your order. If your order arrived broken, please contact us so we can make a claim.

Before you file a claim, please keep all the packing papers and broken items.

Rules for International Shipping

We ship to almost every country in the world. However, we do not ship to countries, areas, or war zones that are at war. We give each order our full attention. If your country is in a war zone, you may write or call us to determine if your order can still be shipped.

Rules for Returns

You can find all the details about how to get a return for your order in our “Return & Refund Policy.”

You should check this policy often because we reserve the right to change our Shipping Policy anytime.

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